Tuesday, February 11, 2025
8:00am-6:00pm
Tuesday - 2/11/25
10:00-10:45am
Tuesday - 2/11/25
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Generative AI - Track I ()
Unlocking Business Value with Generative AI GAI-01
Co-Founder at Vidby.AI, Google Cloud Innovator, Responsible AI Expert
Vidby AI
Discover how Generative AI is revolutionizing industries and driving unprecedented business growth. Learn about real-world success stories, tangible benefits, and practical strategies to maximize ROI from AI investments. Explore how generative AI can enhance innovation, improve efficiency, and create new revenue streams for your enterprise. Register me
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Generative AI - Track II ()
Understanding GenAI Models GAI-12
Delve into the technical aspects of different Generative AI models, how they work, their capabilities and benefits (and drawbacks), use cases, and more. Learn how to select the right AI model for your specific needs and evaluate its performance. Register me
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Generative AI - Track I |
Generative AI - Track II |
11:00-11:45am
Tuesday - 2/11/25
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Generative AI - Track I ()
Demystifying AI for Non-Technical Leaders GAI-02
Gain an understanding of generative AI concepts, without the technical jargon. Discover how AI works, its potential applications, and the key factors to consider when implementing it in your organization. Learn how to effectively communicate about AI with your team and stakeholders, and make informed decisions about AI initiatives. Register me
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Generative AI - Track II ()
Building and Deploying GenAI in Production: Challenges and Best Practices GAI-13
Learn about the practical challenges of deploying generative AI models in production environments and discover best practices for ensuring performance, reliability, and scalability. Explore strategies for overcoming challenges such as data quality, model bias, and explainability. Learn how to integrate AI into your existing systems and processes to drive business value. Register me
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Generative AI - Track I |
Generative AI - Track II |
12:00-12:30pm
Tuesday - 2/11/25
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Generative AI - Track I |
Generative AI - Track II |
12:30pm
Tuesday - 2/11/25
12:45pm
Tuesday - 2/11/25
1:30-1:55pm
Tuesday - 2/11/25
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Generative AI - Track I |
Generative AI - Track II |
2:00-2:45pm
Tuesday - 2/11/25
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Generative AI - Track I ()
Evaluating and Enhancing GenAI Readiness in Organizations GAI-05
Chief GenAI Consultant
GenIQ Advisors
In this session, you’ll learn how to accurately assess your organization's current AI maturity and identify areas for improvement. Develop a comprehensive roadmap to enhance your AI capabilities, including talent development, data management, and infrastructure. Learn how to build a strong AI foundation that supports innovation and drives business success. Register me
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Generative AI - Track II ()
Reinforcement Learning and Generative AI GAI-16
Explore how reinforcement learning can be combined with generative AI to create more intelligent and adaptable systems. Discover how reinforcement learning can be used to train AI models to make decisions, learn from experience, and improve over time. Understand the applications of reinforcement learning in areas such as robotics, autonomous vehicles, and game AI. Register me
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Generative AI - Track I |
Generative AI - Track II |
3:00-3:45pm
Tuesday - 2/11/25
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Generative AI - Track I ()
Creating a GenAI Roadmap for Your Enterprise GAI-06
Principal Engineer, AI
Outshift by Cisco
Learn how to define your organization's AI goals, identify key use cases, and create a tailored roadmap for implementing generative AI. Discover best practices for prioritizing AI initiatives, allocating resources, and measuring success. Gain insights into the challenges and opportunities associated with AI implementation, and learn how to overcome them. Register me
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Generative AI - Track II ()
Prompt Hacking: In Increasing Order of Stupidity GAI-17
GenAI Security Expert
Salesforce
In this session, we’ll discuss the evolution of GenAI and the risks it poses, along with and an introduction to prompt hacking (including several ral-world examples). We’ll explore different Prompt Injection Attack scenarios, as well as ways to mitigate those threats. Register me
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Generative AI - Track I |
Generative AI - Track II |
4:00-4:45pm
Tuesday - 2/11/25
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Generative AI - Track II ()
Customizing Generative AI: Fine-tuning and Transfer Learning GAI-18
Head of Applied Machine Learning & Platform
Iterate.ai
Discover techniques for adapting pre-trained generative AI models to specific tasks and domains, enhancing their performance and relevance. Learn how to fine-tune models to generate more accurate and relevant outputs. Explore the benefits of transfer learning and how it can accelerate AI development and reduce costs. Register me
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Generative AI - Track I |
Generative AI - Track II |
Wednesday, February 12, 2025
7:30am-7:00pm
Wednesday - 2/12/25
8:30am
Wednesday - 2/12/25
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Continental Breakfast Served X-06 |
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9:00-9:45am
Wednesday - 2/12/25
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Generative AI - Track I ()
How Generative AI is Transforming Digital Customer Journeys GAI-08
CEO
SignalWire INC
CEO and Founder
SpiceX
Discover how generative AI is revolutionizing the way businesses interact with customers. Learn how to personalize marketing campaigns, provide exceptional customer service, and create personalized product recommendations using AI-powered tools. Explore real-world examples of how businesses are leveraging generative AI to enhance customer satisfaction and drive sales. Register me
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Generative AI - Track II ()
The New World of Copilots and Enterprise Operations GAI-19
VP of Innovation
Intetics
Explore the role of generative AI as a copilot in various enterprise functions, from customer service to knowledge management. Discover how AI can augment human capabilities, improve efficiency, and drive innovation. Learn how to integrate AI into your workflows and leverage its potential to enhance your business operations. Register me
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Generative AI - Track I |
Generative AI - Track II |
10:00-10:45am
Wednesday - 2/12/25
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Generative AI - Track I ()
Implementing Gen AI in UCaaS: Real-World Strategies and Success Stories GAI-09
CEO
Clearly IP
CEO & Owner
Beelinebill Enterprises
In this powerful session, we’ll dive deep into how Generative AI is transforming UCaaS and explore the real-world applications driving this shift. We'll showcase successful AI implementations with live demos, revealing how AI revolutionizes workflows and enhances user experiences. We'll also explore the cutting-edge potential of Gen AI agents, demonstrating their impact on collaboration and operational efficiency. Finally, we’ll cover the latest 2025 regulatory updates that every business needs to know, ensuring you're prepared for the evolving compliance landscape in VoIP, UCaaS, and AI. Register me
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Generative AI - Track II ()
Agentic AI for Enterprises: Driving Business Transformation GAI-20
Principal Engineer, AI
Outshift by Cisco
As businesses across the globe seek to gain competitive advantages and optimize operational efficiencies, Agentic AI emerges as a pivotal technology, offering unprecedented opportunities for automation and decision-making. Consideration the next wave in Generative AI, Agentic AI has the potential to create higher levels of impact in business operations. This session will begin with an introduction to Agentic AI, discuss popular enterprise use cases for Agentic AI, and lay out the challenges in adopting Agentic AI and best practices to overcome these challenges. Register me
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Generative AI - Track I |
Generative AI - Track II |
11:00-11:45am
Wednesday - 2/12/25
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Generative AI - Track I ()
Overcoming Challenges in AI Implementation GAI-10
This discussion will explore critical obstacles businesses face when deploying AI solutions and offer practical strategies to overcome them. Topics include ensuring data privacy and security, addressing skill gaps and workforce readiness, integrating AI with existing systems, and adhering to ethical and responsible AI practices. Through real-world case studies and best practices, attendees will gain a comprehensive understanding of these challenges and learn actionable steps to implement AI successfully and sustainably. Register me
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Generative AI - Track II ()
Overcoming Challenges of RAG Systems GAI-21
Address the challenges associated with Retrieval Augmented Generation (RAG) systems, including data quality, relevance, and hallucination. Discover strategies for improving RAG performance and ensuring that AI-generated content is accurate, informative, and trustworthy. Learn how to evaluate the quality of RAG outputs and identify areas for improvement. Register me
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Generative AI - Track I |
Generative AI - Track II |
12:00-12:45pm
Wednesday - 2/12/25
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Generative AI - Track I ()
Digital Marketing in the Age of Generative AI GAI-11
CEO
Waymark
Learn how generative AI is transforming the landscape of digital marketing. Discover how to create engaging content, personalize marketing campaigns, and optimize customer journeys using AI-powered tools. Explore real-world examples of how businesses are using generative AI to drive customer acquisition, improve conversion rates, and enhance brand loyalty. Register me
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Generative AI - Track II ()
Ethical Implications of Generative AI: Balancing Innovation and Responsibility GAI-22
Discuss the ethical considerations surrounding generative AI, including bias, privacy, and transparency. Learn how to develop responsible AI practices that align with your organization's values and comply with ethical guidelines. Explore strategies for mitigating the risks associated with AI and ensuring that AI is used as it is intended. Register me
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Generative AI - Track I |
Generative AI - Track II |
12:45-1:30pm
Wednesday - 2/12/25
1:30pm
Wednesday - 2/12/25
2:00pm
Wednesday - 2/12/25
2:30pm
Wednesday - 2/12/25
3:00-7:00pm
Wednesday - 2/12/25
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#TECHSUPERSHOW Expo Hall Grand Opening X-08 |
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3:30pm
Wednesday - 2/12/25
4:00pm
Wednesday - 2/12/25
4:30pm
Wednesday - 2/12/25
5:00pm
Wednesday - 2/12/25
5:00-7:00pm
Wednesday - 2/12/25
5:30pm
Wednesday - 2/12/25
6:00pm
Wednesday - 2/12/25
Thursday, February 13, 2025
7:30am-5:00pm
Thursday - 2/13/25
8:00am
Thursday - 2/13/25
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Continental Breakfast Served X-11 |
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9:00am
Thursday - 2/13/25
9:30am
Thursday - 2/13/25
10:00am
Thursday - 2/13/25
10:30am
Thursday - 2/13/25
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Keynote Presentation (Floridian Ballroom, 3rd Floor)
Keynote Presentation: AI in Action: Driving Excellence Across Customer Experience, Cybersecurity, and Cloud K-08
Widespread AI implementation is just around the corner. Productivity and efficiency gains enabled by generative and non-generative AI technologies are no longer just hype – they’re here. In this dynamic panel discussion led by Telarus CRO Dan Foster, you’ll learn the latest trends behind AI buying behaviors, proven use cases for AI as a powerhouse enablement technology across CX, cybersecurity, and cloud, and upsell strategies for adding AI to your growing business offerings. Register me
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Keynote Presentation |
11:00am-5:00pm
Thursday - 2/13/25
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ITEXPO #TECHSUPERSHOW Expo Hall Open X-12 |
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11:30am
Thursday - 2/13/25
12:00pm
Thursday - 2/13/25
12:30pm
Thursday - 2/13/25
12:00-12:45pm
Thursday - 2/13/25
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Generative AI - Track II ()
Data Privacy and Security in Generative AI GAI-23
Director of Cyber Services / Data Privacy Officer
Trustpoint.One
Project Manager
Protech
Understand the data privacy and security risks associated with generative AI and explore best practices for protecting sensitive data. Learn how to comply with data privacy regulations, mitigate data breaches, and ensure the ethical use of AI. Discover strategies for building trust with customers and maintaining data integrity in the age of AI. Register me
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Generative AI - Track II |
1:00pm
Thursday - 2/13/25
1:00-1:45pm
Thursday - 2/13/25
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Generative AI - Track II ()
The Future of Generative AI: Beyond Current Limitations GAI-24
Discuss current limitations of GenAI, and how potential future advancements, including breakthroughs in AI models, computer vision, and reinforcement learning, and more, will overcome them. Explore how new innovations may impact GenAI and further revolutionize industries and create new possibilities for businesses. Understand the implications of these advancements for your organization and develop strategies to prepare for the future of AI. Register me
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Generative AI - Track II |
1:30pm
Thursday - 2/13/25
2:00pm
Thursday - 2/13/25
2:30pm
Thursday - 2/13/25
3:00pm
Thursday - 2/13/25
3:00-5:00pm
Thursday - 2/13/25
3:30pm
Thursday - 2/13/25
4:00pm
Thursday - 2/13/25
4:30pm
Thursday - 2/13/25
5:15pm
Thursday - 2/13/25
8:00-10:00pm
Thursday - 2/13/25
